8 min read
13 Chatbot best practices to master your chatbot game
Imagine you visit a regular cafe for a coffee. Before you place your order, you are greeted by the barista. In a friendly manner, they ask f...
The Thinkstack Blog
Insights, Ideas, Inspirations & More!
7 min read
Top 5 Chatbase alternatives in the US in 2024
Many customers who have used Chatbase or encountered it have experienced a significant issue–a lack of customization. Without sufficient fle...
3 min read
Thinkstack Welcomes GPT-4o: Powering the Future of Chatbots
We’re pleased to share that we’ve upgraded our chatbot platform with the integration of GPT-4o. This enhancement brings signific...
7 min read
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Top 5 Tidio Alternatives in the US in 2024
“Limitations are not static barriers but opportunities for upgrades.” If you are someone who has been using Tidio for quite a long tim...
9 min read
The Most Common Conversational AI Challenges and Potential Solutions
In the era of digital transformation, Conversational AI, an advanced technology enabling natural language interactions between humans and ma...
7 min read
Understanding Conversational AI with Examples
Amidst the incredible array of technological innovations, one stands out for its ability to bridge the gap between humans and machines – Con...
6 min read
Maximizing Business Potential: Uncovering the Benefits of Conversational AI
In the rapidly evolving landscape of technology, Conversational AI has emerged as a game-changer, offering a plethora of benefits that redef...
13 min read
Conversational Banking: The Next Frontier of Innovation in the Finance Sector
Fact Check Chat banking, also known as conversational banking, refers to the use of natural language processing (NLP) and artificial intelli...
4 min read
How Will Conversational AI and Generative AI Shape the Future of Business Chatbots?
Conversational AI and Generative AI are two distinct branches within the field of artificial intelligence, each with unique applications and...
4 min read
Revolutionizing Business with Innovative Chatbot Ideas
Companies constantly seek cutting-edge strategies to boost efficiency and customer contentment in today’s digital era. Chatbots have r...
5 min read
Deciphering Consumer Behavior: The Role of Chatbot Analytics
The use of AI chatbots has significantly increased, partly due to the pandemic accelerating AI adoption and OpenAI introducing ChatGPT. Arou...
3 min read
Chatbot Security: Safeguarding Digital Conversations
In February 2024, the news of data leak from OpenAI’s AI-powered chatbot raised a lot of concerns and questions against ChatGPT. The leaked...
3 min read
NLP Chatbots: Simplifying Complex Interactions with AI
In the realm of customer service, NLP (Natural Language Processing) chatbots, including advanced systems like ChatGPT, have marked a signifi...
7 min read
Revolutionizing Enterprise Service Desks: The Power of AI Chatbots in Automation
In the rapidly evolving world of business technology, enterprise service desks have emerged as critical hubs for addressing IT issues and su...
4 min read
The Remarkable Benefits of Chatbots in Today's Customer Service
In today’s fast-changing world of customer service, the benefits of chatbots are becoming increasingly apparent. These AI-powered assi...