The Best Botpress Alternatives: Top 11 Picks for 2024

Botpress offers an impressive suite of tools, but many users find themselves grappling with unexpected complexities. According to some users, it’s complex to handle and has a learning curve.

In today’s world, time is money and user experience is king. In a true sense, users are actually searching for a platform that is more simple and user-friendly than Botpress and doesn’t compromise on features but also doesn’t ask users to become AI engineers overnight.

If this is your pain point, we have listed some of the top feature-loaded platforms that are easy for users to operate.

The list is all yours!

1. Thinkstack

Thinkstack is one of the fastest-growing platforms dedicated to creating custom AI chatbots that enhance the customer experience for businesses. Every day, over 20 businesses join Thinkstack, drawn by its promise of a complete zero-code solution. The platform allows users to easily build and deploy chatbots within a few clicks, with no AI expertise required. Thinkstack also offers one of the cleanest and most user-friendly interfaces available.

With solutions designed to automate tasks, generate leads, and improve overall customer satisfaction, Thinkstack is a versatile tool for businesses looking to streamline operations. If you’re really looking for an alternative to Botpress, Thinkstack is one of the best options available, offering both powerful features and a comfortable user interface.

Key features:

• No-code chatbot creation: Thinkstack offers a powerful chatbot maker that requires No coding or AI expertise, making it accessible for non-technical users to create and deploy chatbots.
• GPT-4 and custom AI module: Thinkstack supports some of the advanced AI modules, including GPT-3.5-turbo and GPT-4, which can help to build intelligent and responsive bots.
• Free chatbot training: Chatbot training features are free and available in all of its plans. Users can use unlimited website links, documents, and Q&A to train their bots.
• Multilingual support: Supports over 90 languages, enabling businesses to engage customers globally.
• Integration capabilities: Thinkstack provides room to make the bots more powerful with tool integrations like Salesforce, Hubspot, Zapier and more.

Pricing:

Thinkstack offers a range of plans to suit different needs. Their Basic plan starts at $16 per user per month, and they also provide a free plan that includes many core features. For those requiring more advanced options, the Pro plan is available at $90 per user per month, and the Ultra plan at $299 per user per month. Custom pricing is also available for Enterprise solutions, allowing for tailored services to meet specific business needs.

2. Microsoft Bot Framework‍

Launched by the tech giant Microsoft, the Microsoft Bot Framework is capable of building, deploying and managing conversational AI. It’s a powerful platform that can help you to connect your bots to multiple channels where your customers communicate, from office 365 mail to Slack, and lot many extensive integration capabilities. Whether you’re building a simple Q&A bot or a sophisticated VA, MBF can offer both required tools and flexibility. It’s also a developer-friendly platform and has the support of a strong global community network.

Key features:

• Open and extensible It is an open-source platform, which allows developers to build, test and connect their bots with ease.
• Azure cognitive service The framework allows for integration with Azure, which provides immense power to the bot to speak, listen, understand, and learn from the user interaction.
• Bot frame composer: MBF offers a visual authoring tool called Bot frame composer, which makes developing bots easier, with additional options of LUIS, QnA maker, etc.

Pricing:

Microsoft Bot Framework offers a free tier for standard channels with unlimited messages, while premium channels cost $0.50 per 1,000 messages, along with additional charges for resources consumed.

3. Yellow.ai

Yellow.ai, a global leader in AI chatbot solutions, has been transforming enterprise communication since its founding in 2016. The company launched its first chatbot in 2017, which quickly exceeded expectations by handling over 1 million users within just a few months, earning high praise for its quality.

Over the years, Yellow.ai has earned the trust of more than 1,100 brands worldwide, making them a leading choice for AI-driven customer support. Yellow.ai is also recognized by leading experts and featured in reports like the 2024 Gartner Market Guide for conversational AI solutions, indicating its credibility and industry leadership.

Key features:

• High Automation Levels: Yellow.ai offers impressive automation capabilities, achieving up to 90% automation in customer service processes. This reduces the workload on human agents and ensures 24/7 service availability.
• Multi-Channel Support: The platform supports over 35 channels, allowing customers to be reached via their chosen platforms and increasing customer interaction.
• Language Capabilities: Yellow.ai's AI-powered agents can communicate in 135+ global and regional languages, making it suitable for businesses with a diverse customer base.
• Enterprise-Grade Security: The platform has ISO, HIPAA, SOC2, and GDPR certifications, indicating that it satisfies the highest security and compliance standards.

Pricing:

Yellow.ai offers flexible and success-based pricing options, including a free plan and an enterprise plan with usage-based pricing tailored to business needs.

4. Chatfuel

Chatfuel, managed by a fully remote team, has gained significant global attention. It has also earned the trust of leading investors like Y Combinator, Knight Foundation, and 500 Startups. Since its founding in 2015, Chatfuel’s innovative ideas have attracted over 7 million businesses. They are particularly known for their powerful AI-driven chatbots, which integrate seamlessly with major messaging platforms like Facebook, Instagram, and WhatsApp. Today, Chatfuel is so widely adopted that over 1 billion messages are sent through their platform every month.

Key features:

• Flow Builder: The intuitive Flow Builder enables users to create automated conversation scenarios with ease.
• CRM Integration: Chatfuel comes with a built-in CRM feature, making it easy to manage and qualify leads.
• WhatsApp API and Green Badge:As an official provider of the WhatsApp API, Chatfuel offers businesses the ability to manage customer interactions on WhatsApp with verified green badge support.
• Efficiency and Reliability: The service boasts a 99.99% uptime and 24/7 customer support, ensuring reliability. It also offers GDPR compliance, which is crucial for data protection and privacy.

Pricing

Chatfuel offers a Business plan starting at $19.99 per month, with extra conversations costing $0.02 each, and an Enterprise plan starting at $300 per month.

5. Drift

Drift, originally founded as an independent company in 2015, has now been acquired by Salesloft, an AI-powered revenue orchestration platform. As a pioneer in conversational marketing, Drift elevated the industry with its AI-based tools, and earned a high rating customer rating of 4.4 on G2. Their exceptional service has garnered the trust of global giants like Wrike, Zenefits, and Taos.

Key features:

• Drift Fastlane: Drift has this feature that allows chatbots to qualify leads in real-time and enable immediate engagement with the buyers.
• Bionic Chatbot: These are smart ai powered chatbot that can provide on-brand answers to visitors' questions and reduce waiting time on maintaining traditional playbooks.
• ROI report: Drift offers comprehensive reporting tools that can help to measure the efficiency of their chatbot tools.

Pricing:

For Drift pricing or other related inquiries, you need to contact Salesloft directly as specific pricing details.

6. Chatbase

Chatbase is not an old company, founded back in 2023 by Yasser Elsaid. It is specially designed to build chatbots and train ChatGPT on your business-specific data.In a very short period, Chatbase gained popularity and served more than 5000+ businesses. Companies like Opal, Siemens, and Postman international brands showed their trust in Chatbase. Chatbase is better suited for businesses that require more advanced AI capabilities, detailed analytics, and extensive customization options.

Key features:

• Powerful AI Models: DUtilises GPT-3.5-turbo and GPT-4, offering more advanced and accurate AI responses.
• Advanced Analytics: Provides detailed analytics, including features like "Revise answers" and "Confidence score," ensuring accuracy and improving chatbot performance.
• Auto-Retrain Feature: Automatically retrains the chatbot to keep it up-to-date with the latest data, reducing manual intervention.

Pricing

Chatbase offers pricing plans starting at $0 per month for the Free plan, with options including $19 per month for the Hobby plan, $99 per month for the Standard plan, and $399 per month for the Unlimited plan.

7. Chatbot

Chatbot is one of the AI-driven products developed by Text, a core company that has also introduced four other innovative solutions. This platform is designed to help businesses automate customer support through its powerful AI-driven approach.

What sets Chatbot apart is its ability to operate independently, without relying on major third-party service providers like OpenAI and Google Bard. This independence, along with its effectiveness, has earned Chatbot positive reviews and a high rating of 4.4 stars on G2. Renowned global brands such as HTC, Danone, and Moody’s have also placed their trust in Chatbot.

Key features:

• Ease of Use: The platform is designed to be user-friendly, allowing users to create chatbots without any coding knowledge.
• No-Coding Chatbot Setup: The platform is user-friendly, allowing businesses to create and customize chatbots without any programming knowledge, making it accessible to non-technical users.

Pricing

ChatBot pricing starts at $52 per month (billed annually) for the Starter plan, offering core features like 1 active chatbot and 1,000 valid chats. Additionally they have options scaling up to $499 per month for advanced features.

8. Tidio

Tidio, a leading provider of AI-driven customer service solutions, was launched in 2014 in Poland. Known for its powerful AI tools and exceptional customer service, Tidio has earned high ratings and positive reviews on platforms like G2, Shopify, and Glassdoor. The platform is trusted by over 300,000 businesses worldwide. In addition to AI chatbots, Tidio offers live chat support, help desk services, and a wide range of tools to enhance customer interactions.

Key features:

• Customizable Chatbot Templates: Tidio offers over 40 customizable chatbot templates, allowing businesses to tailor the bots to specific industry needs.
• Visual-Builder Interface: Tidio provides a visual-builder interface for creating chatbots, allowing users to see their bot come together in real time.
• Integration: Supports over 120+ integration tools, including Shopify, WordPress, and popular social media channels.
• Customizable Chat Widget: Tidio’s chat widget is customizable, allowing businesses to align it with their brand's look and feel.

Pricing

Tidio offers the following pricing plans: Free ($0/month, 50 Lyro conversations), Lyro AI ($39/month, up to 300 Lyro conversations), Tidio+ (starts at $749/month), and Enterprise ($2999/month).

9. SnatchBot

SnatchBot is an enterprise-grade chatbot-building platform that promises to deploy chatbot quickly across multiple platforms with high efficiency. Founded back in 2015 in Israel it has received recognition all over the world, supporting all business sizes. The best part about SnatchBot is that the platform offers a no-code chatbot-building experience, making it easy to create intelligent bots. Additionally, Amazon Web Services has become an advanced technology partner of SnatchBot.

Key features:

• Robotic process automation (RPS): Bots built under SnatchBot are capable of performing logical and arithmetic operations helpful for ecommerce sites during invoice and banking sector in loan payment calculation.
• Payment processing integration: SnatchBot includes integration of platforms like PayPal to make it possible for regulating transactions directly within the chatbot interface.
• Logic and arithmetic operations: The platform equips RPA features to allow bots perfect back-end administrative tasks.

pricing

SnatchBot offers a Free plan with a limit of 2000 messages per account and a PRO-Plan with tiers: Starter at $99/month, Team at $199/month, Business at $449/month, and Enterprise with custom pricing.

10. Engati

Engati, a conversational automation platform, was founded in 2020. Leveraging cutting-edge conversational intelligence and automation, it has powered over 45,000 solutions across various industries worldwide. Thanks to its high performance and quality service, Engati quickly gained recognition from leading software review platforms like Crozdesk, SourceForge, and G2. Over time, Engati has become a key player in the chatbot and live chat space, helping businesses enhance their customer service.

Key features:

• Low-Code Bot Builder: Engati offers a drag-and-drop conversational modeler that allows businesses to create chatbots with minimal coding.
• Conversational Intelligence: Engati’s platform is powered by eSenseGPT, an AI engine that enhances conversations by understanding context and intents.
• Omnichannel Engagement: The platform supports engagement across over 15 channels, including WhatsApp, Messenger, Instagram, and websites.

Pricing:

Engati offers three pricing plans: Accelerator at $99 per quarter, Growth with advanced features, and Enterprise with custom pricing tailored to business needs. All plans start with a free trial.

11. REVE chat

REVE Chat is an omnichannel customer interaction platform designed to enhance customer engagement through powerful AI-enabled tools. The platform offers a comprehensive set of features, including AI-powered chatbots, video chat, and co-browsing. Trusted by tech-forward brands like Scotiabank, Getac, iNeuron, and many others, REVE Chat is relied upon by over 3,000 companies worldwide for their customer service needs.

Key features:

• Customer Satisfaction Ratings: The chatbot can collect instant feedback from customers after each chat session and rate it to gauge your support team's performance.
• Sentiment Analysis: Analyze customer emotions during interactions to tailor responses and improve satisfaction.
• Auto Triggers: Automatically start chats with visitors when certain actions or conditions are met, like where they are on the site, to offer help right when they need it.
• Queuing: When your team is busy, let visitors know how long they might need to wait. This helps manage their expectations and keeps frustration to a minimum.

Pricing:

The pricing plans start at $55 per month for the Standard plan, with more advanced options available at $99 and $399 per month, depending on the features and support required. A 14-day free trial is also available for new users.

Summing up

All the above platforms are a better alternative to Botpress. These are equipped with advanced Ai technology, prioritising user experience and satisfaction.

But your company doesn’t need all the 10 platforms, does it? It’s an easy choice—go for the one that truly understands what you’ve been searching for. Chatfluel, Chatbase, Tidio are good choices, but Thinkstack is the smarter one. Thinkstack has the most user-friendly interface; even a kid can deploy a chatbot on their own—it’s that simple. To discover what more it can offer, don’t forget to try Thinkstack!