What are Actions in Thinkstack?
In Thinkstack, an Action is an automated task that the AI chatbot performs in response to user inputs or identified intents.
These actions enable the chatbot to execute operations such as data collection, API calls, or task execution, facilitating seamless interactions with external systems to achieve desired outcomes.
To make the most of Thinkstack Actions, let's learn how to define, integrate, and configure them for seamless and dynamic chatbot interactions.
Define an Action: Configure parameters like the action name, description, user data to collect, question tone, and mandatory/optional inputs using a JSON structure.
🡵 How to Define an Action ?Action Integration: Integrate the actions via Zapier to connect with third-party apps.
🡵 How to Integrate Actions with an External App?Define Intent/Trigger: Specify the conditions or user intents that will activate the action during conversations.
🡵 How to Define Intent/Trigger for Actions?Other Advanced options: Enable inclusion in chatbot suggestions to guide users toward relevant actions seamlessly.
🡵 Enable Chatbot Suggestions for Actions
note
A direct API integration feature is also coming soon 😊