Turn Social Media Conversations Into Sales With AI-Driven Product Recommendations

Serve your social buyers better. Get Thinkstack AI agents that engage with your customers, suggest products, and guide them in their buying journey.

 Online shopping is broken. Your AI agent fixes it.

Traditional online shopping is impersonal. Customers browse aimlessly, unsure of what to buy. They hesitate, abandon carts, or leave without purchasing, leading to lost sales opportunities.

Thinkstack AI agents solve this by eliminating guesswork. They:

Responds to queries in seconds—24/7/365

Recommend products based on browsing behavior, past interactions, and preferences

Nudge shoppers toward checkout within Instagram DMs & Messenger chats

AI driven personalized recommendation can lead to

However, relying on manual responses alone can lead to delays and missed opportunities. To succeed, businesses need a smart solution to 24/7 availability—Thinkstack delivers exactly that.

10-30%

increase in sales

10-15%

boost in cart value

Why do AI-powered recommendations work?

human-like

More conversions

Personalized drive impulse purchases.

personalised

Faster decision-making

AI suggests the right products instantly.

intelligent qualified

Less abandoned carts

AI follows up to close the sale.

intelligent qualified

Zero manual effort

AI automates the entire process.

How AI-powered product recommendations work?

Step 1

Your AI agent engages customers and recommends products

Customers message your Instagram or Messenger inbox with product-related questions. Instead of waiting for a reply, your Thinkstack AI agent:

Responds to queries in seconds—24/7/365

Guides customers through purchasing decisions

Shows images & videos of products directly in DMs  

Scenario:

A shopper visits your Instagram store, curious about vegan leather handbags.

Result:
  • AI agent guides the customer with options, helping them decide faster.
recommends-products
Step 2

AI agent upsells and suggests bundles

Your agent analyzes user preferences, past interactions, and browsing behavior to recommend the best match. It also:

Upsells complementary items in real-time

Suggests bundle deals or premium upgrades

Personalizes recommendations for each customer

Scenario:

A customer asks about eco-friendly sneakers.

Result:
  • The customer selects an option, and the AI suggests complementary products like eco-friendly socks.
suggest bundle
Step 3

AI agent handles checkout & cart recovery

Customers often add to cart but don’t complete purchases. Your AI agent does proper lead qualification and follow-ups. It successfully:

Collects customer details like name & email automatically

Sends reminders & special offers based on intent  

Nurtures leads with personalized interactions

Scenario:

A shopper asks about a limited-edition jacket but doesn’t buy it immediately.

Result:
  • The AI agent nudges the shopper toward completing the purchase.
checkout-cart

Thinkstack AI agents also:

  • The AI agent nudges the shopper toward completing the purchase.
  • Sends reminders & special offers based on intent  
  • Nurtures leads with personalized interactions
Step 4

AI agent hands off to a human specialist for in-depth product recommendations  

Thinkstack AI escalates complex queries to human specialists for luxury, custom, or technical products while preserving conversation history. It also:

Identifies complex customer queries

Transfers conversations to human specialists

Maintains conversations history for context

Scenario:

A customer is choosing between two high-end handbags and wants a detailed recommendation.

Result:
  • The AI agent seamlessly transfers the chat, ensuring the human agent picks up the conversation with full context.
humam-support

With Thinkstack AI Agents, businesses achieve

‌3x

more conversions

70%

faster response times

24/7/365

availability

ZERO

coding needed

Transform customer messages into sales with AI-driven recommendations.  

‌E-Commerce & Retail   

  • Recommend outfits, accessories, and tech gadgets
  • Recover abandoned carts with personalized nudges
  • Show product images/videos directly in DMs

‌E-Commerce & Retail   

  • Suggest meal pairings or bestsellers based on past orders
  • Offer loyalty rewards for frequent customers
  • Upsell combo deals & premium add-ons

‌E-Commerce & Retail   

  • Recommend concerts, theater shows, or sports events based on interests
  • Send early-bird discount offers via automated DMs
  • Upsell VIP passes or exclusive merchandise