Collect & Act on Customer Feedback With Your Trusted AI Agent
Turn surveys into AI-powered conversations that collect real feedback, drive smart decisions, and push your team to work on it-all with your human-first AI agent.
Feedback that drives action for E-commerce
Collect product feedback with conversational AI forms
Traditional surveys feel like a chore. Customers either skip them or provide vague, unhelpful answers. Thinkstack AI replaces static forms with smart conversations, making feedback collection seamless and engaging.
Responds to queries in seconds—24/7/365
Guides customers through purchasing decisions
Shows images & videos of products directly in DMs
Scenario:
A customer buys a wireless headset. Instead of an ignored email survey, Thinkstack AI agent engages them in a quick, natural chat:
- More responses = More actionable insights
- Natural conversations improve feedback quality
- Higher completion rates than traditional surveys
No effort from your side—conversational AI chat does all the collecting.
Organize & prepare feedback for AI analysis
Raw feedback isn’t useful unless it’s structured. Your AI agent ensures every customer response is centralized and ready for analysis.
Upsells complementary items in real-time
Suggests bundle deals or premium upgrades
Personalizes recommendations for each customer
Scenario:
Your skincare brand gets customer feedback like:
How it works:- Conversational Forms collect feedback from customers.
- Responses sync to Google Sheets via Zapier-updated in real time.
- Your team organizes and downloads data as a CSV file.
- The CSV is fed into the AI agent to unlock key insights.
AI analyzes feedback & recommends business actions
Once the formatted CSV is uploaded, your AI agent detects trends, spots recurring customer pain points, and provides actionable suggestions—no manual analysis required.
Collects customer details like name & email automatically
Sends reminders & special offers based on intent
Nurtures leads with personalized interactions
Scenario:
Your team needs insights to make informed decisions like:
Agent insights:- Identifies patterns
- Summarizes customer sentiment
- Provides data-driven recommendations
No more manual analysis-AI tells you what matters.
Why E-commerce brands love Thinkstack
More responses, less effort
AI-powered chat increases engagement compared to traditional surveys.
No manual sorting
AI helps structure and analyze customer insights effortlessly.
Actionable data
AI highlights trends and suggests next steps to improve products.
Effective decision-making
AI notifies the right teams to take action based on the feedback.
Your customers are already telling you what they want. Thinkstack helps you listen, understand, and act when the time is right. So, stop guessing and start making data-driven product improvements with Thinkstack’s versatile AI agents.