Suggestions

Suggestions in Thinkstack are intelligent prompts that guide the chatbot to better understand user intent and deliver relevant information or actions. They streamline conversations, remove confusion, and help users achieve their goals efficiently.

Types of Suggestions

🔹 Q&A Prompts: Tailored questions and answers that help the chatbot handle specific queries, such as troubleshooting or FAQs.
🔹 URL Prompts: Direct users to external resources like a demo scheduling link or detailed instructions on a website.

Why are Suggestions Important ?

🔹 Improved User Experience: Provide clear guidance and reduce user frustration.
🔹 Increased Efficiency: Save time and streamline conversations.
🔹 Enhanced Chatbot Capabilities: Handle complex tasks and automate workflows.

Suggestions bridge the gap between user intent and chatbot capabilities, making interactions more efficient and user-friendly.