Thinkstack Welcomes GPT-4o: Powering the Future of Chatbots




By : Devadri Bhattacharya

Last Updated: May 27, 2024

3 min read

We’re pleased to share that we’ve upgraded our chatbot platform with the integration of GPT-4o. This enhancement brings significant improvements in AI technology, enabling your chatbots to provide better experiences and improve customer satisfaction.

Experience the GPT-4o difference

The addition of GPT-4 enhances your chatbots with a suite of new features, changing the way you interact with your customers:

Unmatched accuracy and specificity

Make every conversation with your chatbot more meaningful. GPT-4o delivers precise and informative responses, fueled by improved reasoning and factual understanding. Your chatbot can tackle a wider range of topics with unmatched accuracy, ensuring every interaction feels confident and reliable.

Natural language fluency

Interact with your users with natural, free-flowing conversations. GPT-4o’s language processing capabilities enable your chatbot to comprehend and respond to complex sentences and nuances in human communication, fostering a more natural and engaging user experience.

Contextual awareness

Until recent times, chatbot interactions were known to be disjointed. GPT-4o excels at understanding context within a conversation. Your chatbot can now effortlessly build upon previous interactions, creating a cohesive and personalized experience for each user.

Reduced Bias

GPT-4o is trained on massive datasets designed to minimize bias. This ensures your chatbot delivers fair and objective responses, fostering trust and credibility with your users.

24/7 Availability

Your customers expect immediate answers. With GPT-4o, your chatbot can provide consistent and reliable support, around the clock, every day of the year. This allows you to offer exceptional customer service without sacrificing resources.

Current and upcoming features is constantly pushing the boundaries of chatbot technology. Here’s a glimpse into the exciting features available now and what’s on the horizon:

Custom Action Triggers (Enterprise Plan)

Provide a truly personalized journey with custom actions, currently available in our Enterprise plan. These actions allow your chatbot to take specific steps based on user intent. For example, if a user expresses interest in a product, your chatbot can prompt them to submit their email address for a follow-up. This allows you to tailor the conversation and drive valuable conversions.

Intent Recognition (Coming Soon!)

Imagine a chatbot that anticipates your user’s needs! is actively developing cutting-edge intent recognition capabilities. This exciting feature will enable your chatbot to grasp the user’s underlying goal and trigger pre-programmed actions, ensuring every interaction feels helpful and relevant.

Multilingual Support (Coming Soon!)

Tear down language barriers and connect with a global audience. We’re actively working on integrating multilingual support into our platform. This will help your chatbot understand and respond to user queries in a variety of languages, facilitating an inclusive customer experience.

Embrace the future of chatbots with is committed to staying at the forefront of chatbot technology. With the integration of GPT-4o, we’re empowering you to create chatbots that are more insightful, adaptable, and effective than ever before.

Contact us today to learn how with GPT-4o can propel your business forward. Let’s create chatbots that redefine the way you connect with your customers!

Devadri Bhattacharya

Devadri writes for Thinkstack. His writing explores the growth of AI chatbots in the dynamic world of technology-based customer engagement. When he's away from the keyboard, you can find him strumming on his guitar and watching films from bygone eras.

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