17 min read
Effective Thank You for Your Patience Messages: Easy Tips for SMB Leaders
As a business leader, especially in an SMB, you know that customer communication is critical—yet keeping up with every inquiry can feel like...
The Thinkstack Blog
Insights, Ideas, Inspirations & More!
10 min read
Top 5 AI Chatbot Platforms for Singapore SMEs in 2024
Ever wondered how Singapore, a small nation primarily driven by small and medium-sized enterprises (SMEs), has become a sustaining hub for l...
26 min read
The Bold Blueprint for Customer Service Excellence in 2024
“Are my customers’ expectations of my business changing?” How many times have you caught yourself asking this exact question? To test out th...
13 min read
The Complete Checklist: Does Your Chatbot Have These Vital Features?
Two years back, the sudden rise in commercial AI usage had experts predicting that chatbots would soon be the primary customer service chann...
13 min read
Perfecting Your Chatbot Welcome Message: 45+ Applicable Examples
Initial experience is what speaks for the entirety of a brand’s life. Though some might like to disagree, with the changing pace of consumer...
8 min read
How Interactive Conversational Chatbots Create Lasting Customer Impressions
Owen is the VP of sales for a successful enterprise. While Phil is the brightly ambitious founder-CEO of a rising startup. Despite being dif...
12 min read
8 Types of Chatbots Explained: Pick the Best One for Your Business
According to Grand View Research, the chatbot industry is expected to boast a market size of around $27.3 billion by 2030. Furthermore, with...
8 min read
How Do Chatbots Qualify Leads?
Imagine having a tireless assistant who works around the clock, sorting through potential customers, identifying the most promising ones, an...
11 min read
The Best Botpress Alternatives: Top 11 Picks for 2024
Botpress offers an impressive suite of tools, but many users find themselves grappling with unexpected complexities. According to some users...
8 min read
Customer experience automation: Four pillars (+ free ai chatbot builder)
Remember when you had a seamless, personalized interaction with a company? Chances are, there was some clever tech working behind the scenes...
7 min read
Why Your Business Needs a WhatsApp AI Chatbot
Businesses need to connect with customers where they’re most active. WhatsApp, with over 2 billion users worldwide, has become the go-...
8 min read
Chatbot Agency in 2024: Why Should You Start One?
Chatbots aren’t anywhere - they are everywhere, on every website, app, and wherever! They are the fastest-growing brand communication...
8 min read
How to Use AI to Nurture Leads Before They're Ready to Connect?
Who said it’s difficult to convert “not yet ready” leads to warm ones? Well, these leads know about your products and offerings but ar...
6 min read
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How Can Sales Chatbot Optimise the Sales Funnel at Each Stage?
Can chatbots replace human sales agents in gathering high-quality leads? The debate will go endless. While chatbots can simplify the process...
7 min read
Top 10 chatbot use cases for various industries in 2024
Accepting technology becomes a natural choice when there’s a combination of need, capability, and opportunity. Chatbots, though still...